FirstBank, the West Africa premier financial institution and financial inclusion services provider, has launched an advanced facial biometric technology on its mobile banking application, FirstMobile.
The new feature enables users to activate or register on the app securely using facial verification, with advanced anti-spoof detection to enhance customer account protection.
The upgrade includes several exciting features, such as: facial recognition sign-up and activation, virtual credit cards for secure online shopping, instant credit card activation, flexible salary advances with 3-month repayment options and general improvements and bug fixes.
The facial biometric feature addresses the diverse needs of customers, including new customers, diaspora customers without cards, and individuals with lost or expired cards.
It provides seamless access to essential banking services, such as fund transfers and bill payments, ensuring swift, reliable, and convenient transaction processing for all users.
The bank’s Group Executive, E-Business and Retail Products Division, Chukwuma Ezirim, remarked that the new services will undoubtedly enhance customers’ digital experience.
FirstBank is committed to innovative ways of delighting its customers and providing cutting-edge solutions that make banking simpler, faster, and more accessible.
FirstBank, established in 1894, is the premier bank in West Africa, a leading financial inclusion services provider in Africa, and a digital banking giant.
The bank has international footprints across three continents, with subsidiary banks in several countries and representative offices in Paris and China.
For over 13 decades, FirstBank has built an outstanding reputation for solid relationships, good corporate governance, and a strong liquidity position, and has been at the forefront of promoting digital payment in the country with over 13 million cards issued to customers (the first bank to achieve such a milestone in Nigeria).
With over 43 million customer accounts (including digital wallets) spread across Nigeria, UK and sub-Saharan Africa, the Bank provides a comprehensive range of retail and wholesale financial services through more than 820 business offices and over 280,000 agent locations spread across 772 out of the 774 Local Government Areas in Nigeria.
In addition to banking solutions and services, FirstBank provides pension fund custody services in Nigeria through First Pension Custodian Nigeria Limited and nominee and associated services through First Nominees Nigeria Limited.
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