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ACAMB is Fostering Inclusive, Resilient, and Consumer-Centric Financial Services Landscape in Nigeria – Bolarinwa

The Association of Corporate Affairs Managers of Banks (ACAMB) is dedicated to fostering an inclusive, resilient, and consumer-centric financial services landscape in Nigeria.

President of ACAMB, Rasheed Bolarinwa, emphasized this commitment during a media parley in Lagos to launch the 3rd ACAMB Stakeholders Conference 2024.

He stated that in a rapidly evolving financial landscape, ACAMB remains focused on promoting transparency, prioritizing consumer welfare, and advocating for industry excellence.

“This conference provides a vital platform to address key consumer issues and gain a comprehensive understanding of Nigeria’s banking and financial services sector.

“ACAMB recognises the interconnected relationships among regulatory bodies such as the Central Bank of Nigeria (CBN), Deposit Money Banks (DMBs), insurance and pension regulators like NAICOM and PENCOM, consumer protection agencies, and the Nigeria Inter-Bank Settlement System (NIBSS).

“Our goals are ambitious yet crucial. We aim to empower consumers to make informed decisions about banking and financial services.

“By facilitating dialogue among consumers, regulators, media, and financial institutions, ACAMB seeks to build trust and mutual understanding.” The ACAMB president said.

Bolarinwa highlighted ACAMB’s dedication to enhancing the reputation of Nigeria’s banking and finance sector within the country, sub-Saharan Africa, and globally.

He identified regulatory compliance as a cornerstone of association’s mission, aiming to deepen stakeholders’ understanding of CBN regulations to promote a compliant and trustworthy environment.

“Innovation is also key. We must explore innovative solutions to enhance customer satisfaction and encourage forward-thinking approaches among banks and financial institutions.” Bolarinwa said.

He commended Nigeria’s banking sector for its resilience, adaptability, and innovation, which contribute to stability amid economic challenges. Collaboration between the CBN, DMBs, NAICOM, PENCOM, and NIBSS underscores the importance of a robust ecosystem.

The ACAMB president emphasised that moving forward, consumer protection agencies will play a vital role in safeguarding public interests, promoting fair practices, and fostering transparency.

Through the conference, ACAMB aims to bridge the past, present, and future, fostering collaboration, transparency, and innovation to create an inclusive, resilient, and consumer-centric banking and financial services landscape in Nigeria.

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