The Nigerian Communications Commission (NCC) has emerged as one of the top three best-performing Ministries, Departments and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).
The Commission secured third position in the nationwide assessment, which evaluated MDAs based on key performance indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance metrics.
The Nigerian Investment Promotion Commission (NIPC) ranked first, while the Nigerian Export Promotion Council (NEPC) came second.
The annual assessment recognises MDAs that have demonstrated excellence in implementing public service reforms, promoting transparency, accountability and improved service delivery.
In addition to the institutional awards, 20 outstanding public servants from the federal, state and local government levels received distinguished public service excellence and leadership awards.
Among the recipients were the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
Representing the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, at the award ceremony held on Tuesday in Abuja, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, expressed appreciation to the BPSR for sustaining the annual assessment framework.
Speaking on behalf of the Commission and other award recipients, Oshadami said the recognition validates the NCC’s ongoing reform initiatives and reinforces its commitment to strengthening transparency, accountability and service delivery.
“On behalf of the Board, Management and staff of the Nigerian Communications Commission, we thank the Bureau for these recognitions. For us at the NCC, this award acknowledges our continuous reform efforts and underscores the need to sustain them,” he said.
According to him, the recognition would further motivate the Commission to enhance service delivery while ensuring greater transparency and accountability in the telecommunications sector.
He noted that the reforms being implemented by the NCC were aimed at improving service quality, strengthening consumer protection and enhancing public confidence in telecom services across the country.
“For our telecommunications consumers, this recognition reflects our ongoing efforts to improve service quality, transparency and responsiveness across the sector.
It also reinforces the importance of maintaining standards that support better customer experience and greater confidence in telecom services nationwide,” Oshadami added.
He reaffirmed the Commission’s commitment to deploying effective regulatory tools and innovative approaches to improve service quality and consumer protection.
Over the past two years, the NCC has introduced several reforms to enhance transparency and accountability in the telecommunications industry.
These include the introduction of the National Coverage Map, which provides near real-time information on network availability and performance across the country, as well as the publication of Quarterly Network Performance Reports detailing operators’ service performance nationwide.
The Commission has also directed Mobile Network Operators (MNOs) to simplify the presentation of their tariffs to make them easier for consumers to understand.
Operators are equally required to comply with updated Corporate Governance Guidelines designed to strengthen corporate accountability and operational efficiency.
In addition, the NCC has intensified the proactive publication of timely and comprehensive industry data to improve public access to information and deepen accountability within the telecommunications sector.
Speaking at the event, the Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended all participating MDAs, particularly the top-performing agencies, for demonstrating commitment to transparency, accountability and open governance.
Arabi said the annual event, which coincides with the commemoration of the United Nations Public Service Day, serves as a platform to recognise MDAs that have excelled in implementing reforms and delivering quality public services.
The latest ranking builds on the NCC’s strong performance in previous assessments. In 2025, the Commission was ranked the second-best-performing Federal Government agency in the BPSR’s website performance assessment.
The 2026 evaluation adopted a broader assessment framework, incorporating additional indicators such as the Self-Assessment Tool, FOI Compliance Score, Fiscal Transparency and Integrity Index, alongside website performance metrics.
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