The Central Securities Clearing System Plc (CSCS) is marking Customer Service Week 2025 with a renewed focus on innovation and customer satisfaction.
The theme “Mission: Possible” reflects the organisation’s dedication to delivering exceptional service and its commitment to making the impossible possible for its customers.
CSCS has introduced several innovative solutions to enhance its services, including RegConnect Version 2, a registrar platform with advanced tools for real-time data validation and seamless API integration.
The organisation has also launched the Custodian Portal, a secure platform that simplifies portfolio and trade management for custodians.
In partnership with MTN Nigeria, CSCS has introduced the *7270# USSD Code Service, enabling investors to access their investment information and manage their portfolios using their mobile phones.
The organisation’s Managing Director/CEO, Haruna Jalo-Waziri, emphasised the importance of customer satisfaction, saying that the organisation’s impressive achievements are made possible by the unwavering faith of its stakeholders.
He also appreciated the organisation’s employees for their dedication and commitment to delivering exceptional service.
The celebration of Customer Service Week 2025 is an opportunity for CSCS to reaffirm its commitment to innovation and customer satisfaction.
As the Nigerian capital market continues to evolve, CSCS is well-positioned to drive innovation and support the growth of the market.
With its focus on innovation and customer satisfaction, CSCS is poised to continue delivering exceptional service and supporting the growth of the Nigerian capital market.
The organisation’s commitment to making the impossible possible for its customers is a testament to its dedication to excellence and customer satisfaction.
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